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Product information
Shipping & Orders
Product information
Shipping & Orders
How does a replacement cartridge actually clean my water?
Each cartridge is packed with high-density activated carbon. As water passes through the ClearTap unit, the carbon media traps chlorine, rust, sediment and heavy metals before the water reaches the spout. Over months of daily use that carbon fills up and stops holding as much, which is why the pool-water taste slowly returns. Fitting a fresh cartridge restores that filtering the instant you install it.
Is it hard to change the cartridge myself?
Not at all. You unscrew the ClearTap unit from the tap, slide out the old cartridge, drop in the new one and screw it back on. There are no tools, no plumber and no mess involved, and the whole swap takes about the time it takes to boil a kettle. The supplied rubber washers keep the seal tight so there is no dripping afterwards.
How often do I need to replace a cartridge?
Each cartridge is rated for up to six months of daily household use. If your family drinks and cooks with the tap heavily, or your area has harder water with more sediment, you may notice the taste changing a little sooner. A good rule is to swap the cartridge the moment the chlorine edge starts creeping back into your glass. A multi-pack keeps a fresh one on hand so you are never caught out.
Will these cartridges fit my ClearTap unit?
Yes. These are the genuine replacement cartridges made for the ClearTap gooseneck tap filter, so they slot straight into the unit you already have on the tap. There is nothing extra to buy and nothing to modify. Keep the multi-pack in the cupboard so the next swap is ready the day you need it.
What does the filter actually remove from my tap water?
The activated carbon traps chlorine, which is what gives tap water that swimming-pool smell and taste, along with rust from ageing pipes, fine sediment that scales your kettle, and heavy metals. That is why the water tastes cleaner and the kids stop pushing their glass away. Sensory improvements like a fresher, less metallic taste are the first thing most people notice.
How soon will the water taste better after I swap?
Straight away. The moment you fit a fresh cartridge, water passes through unused carbon again, so the very next glass you pour is filtered properly. Most people notice the chlorine smell has gone from the first pour. Run the tap for a few seconds after fitting to clear any loose carbon dust, then fill up and taste the difference.
How should I store the spare cartridges?
Keep the spare cartridges sealed in their packaging in a cool, dry cupboard until you need them. There is no rush to fit them, so a multi-pack simply sits in the kitchen until the one in use starts to fade. Storing them dry and sealed keeps the carbon in the same condition as the day it arrived.
What if the cartridges are not right for my kitchen?
Every ClearTap multi-pack is backed by our 30-day money-back guarantee. If the cartridges are not right for you, or you are not happy with the water for any reason, get in touch within 30 days and we will sort out a full refund. There is no risk in trying them, and we want you to be completely happy with your clean water setup.
Do you offer free shipping?
Yes. We ship free right across Australia on every order, single items and bundles alike. There is nothing to add at checkout and no minimum spend to reach. You order, we post it, and your order arrives ready to use. If you ever have a question about where your parcel is up to, get in touch and we will chase it for you straight away.
How do I track my order?
As soon as your order is on its way, we send a shipping confirmation email with a tracking number and link so you can follow it to your door. If you have not seen it yet, please check your spam folder, and if you still cannot find it just reach out and we will resend your tracking details straight away. We are happy to keep an eye on it with you.
Can I save money by buying more than one?
Yes, we offer bundle pricing if you buy 2 or more items. A further discount is applied if you upgrade to a bundle that includes our other products too.