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You'll love this ClearTap kit because...
What our customers say
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Product information
Shipping & Orders
Product information
Shipping & Orders
Why buy the whole kit instead of just the filter?
The filter is the fix, but the kit closes the two gaps that trip people up later. The multi-pack of cartridges means you don't run out mid-year and quietly go back to bottled water while you wait for a refill. The tester pen lets you check your before-and-after reading, so you can actually see the chlorine and sediment being taken out instead of hoping. Bought together, the three pieces cover the filtering, the ongoing supply and the proof in one order.
Can I just buy the filter now and add the rest later?
You can, but you'll likely pay more and end up with a gap. Buying the cartridges separately later costs more per pack and leaves a stretch where a spent filter needs replacing before the new one arrives. The tester pen bought on its own is another separate order and delivery. Bought as the kit, the cartridges are matched to this exact unit, the supply is sorted for two years, and you get one delivery instead of three.
How do I look after each part?
The stainless steel faucet unit wipes clean with a damp cloth and needs no special care beyond swapping the cartridge when it runs down. Keep the spare cartridges in their packaging in a cool, dry cupboard until you need them. The tester pen stores in a drawer and only needs an occasional wipe and a check that it's dry before use. Avoid harsh chemicals on any of the pieces so they keep working as they should.
How is a multi-item order shipped?
All three pieces ship together in the one order, so you get the filter, the cartridge multi-pack and the tester pen in a single delivery rather than tracking three parcels. That's part of why the kit works out simpler than piecing it together over time. Our delivery and returns terms are set out on our policy pages so you can see exactly what applies before you order.
Do you offer free shipping?
Yes. We ship free right across Australia on every order, single items and bundles alike. There is nothing to add at checkout and no minimum spend to reach. You order, we post it, and your order arrives ready to use. If you ever have a question about where your parcel is up to, get in touch and we will chase it for you straight away.
How do I track my order?
As soon as your order is on its way, we send a shipping confirmation email with a tracking number and link so you can follow it to your door. If you have not seen it yet, please check your spam folder, and if you still cannot find it just reach out and we will resend your tracking details straight away. We are happy to keep an eye on it with you.
Can I save money by buying more than one?
Yes, we offer bundle pricing if you buy 2 or more items. A further discount is applied if you upgrade to a bundle that includes our other products too.
Can I save money by buying more than one?
Yes, we offer bundle pricing if you buy 2 or more items. A further discount is applied if you upgrade to a bundle that includes our other products too.
